IRL Training Privacy Policy
Last updated: 2 September 2026
IRL Training respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how IRL Training collects, uses, stores and manages personal information when you contact us, enquire about our training, use our website, interact with us on social media, or submit an enquiry through platforms such as Facebook or Instagram.
We aim to be clear about what information we collect and why we need it.
1. Who we are
IRL Training
Phone: 1300 481 220
Email: admin@irltraining.com.au
Website: www.irltraining.com.au
For privacy enquiries, please contact us using the details above.
2. What personal information do we collect?
Depending on how you interact with us, we may collect information such as:
We only ask for information that is reasonably necessary for the purpose for which it is being collected.
3. How do we collect personal information?
We may collect personal information directly from you when you:
Where practical, we will collect personal information directly from the person it relates to.
We may also receive information from organisations or service providers involved in delivering or administering training where this is necessary for the relevant business purpose.
4. Why do we collect your information?
IRL Training may collect, hold, use and disclose personal information for purposes including:
IRL Training delivers training and assessment on behalf of Spec Training, RTO No. 31971. If you decide to proceed with enrolment, relevant personal information may be collected by or provided to Spec Training for enrolment, training, assessment, certification, regulatory reporting and student-record management. Spec Training handles this information in accordance with its own privacy policy and applicable RTO requirements.
5. Direct marketing
IRL Training may use your contact details to send information about relevant training, workshops or services where you have consented to receive this information or where otherwise permitted by law.
Submitting a training enquiry does not automatically subscribe you to ongoing marketing communications
You can ask us to stop sending marketing communications at any time by using the unsubscribe option provided or contacting:
We will process unsubscribe requests within the period required by law.
6. How we hold and protect your information
IRL Training takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Personal information may be held electronically using business systems, email, website services, social media platforms and other technology or service providers used by IRL Training.
We limit access to personal information to people who reasonably need it for their work or the relevant business purpose.
7. Facebook and Instagram enquiries
IRL Training may use Facebook and Instagram lead forms to allow people to enquire about training.
When you submit information through one of these forms, information such as your name, email address, phone number and responses to enquiry questions may be provided to IRL Training so that we can respond to your enquiry.
Facebook and Instagram are operated by Meta. Their handling of personal information is also subject to their own privacy policies and terms.
IRL Training will handle information received from these platforms in accordance with this Privacy Policy and applicable privacy requirements.
8. Sharing your personal information
IRL Training may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy.
This may include disclosure to:
We do not sell your personal information.
9. Accessing your personal information
You may ask IRL Training for access to personal information we hold about you.
You may also ask us to correct personal information if you believe it is inaccurate, incomplete or out of date.
To make a request, contact:
IRL Training
Phone: 1300 481 220
Email: admin@irltraining.com.au
We will respond to requests within a reasonable period and in accordance with applicable privacy requirements.
10. Privacy complaints
If you believe IRL Training has mishandled your personal information or breached applicable privacy requirements, we encourage you to contact us first.
Please provide enough information for us to understand your concern and investigate it.
You can contact:
IRL Training
Phone: 1300 481 220
Email: admin@irltraining.com.au
We will consider your complaint and work with you to resolve it.
If your complaint cannot be resolved, you may be able to make a complaint to the Office of the Australian Information Commissioner (OAIC), where the Privacy Act applies.
11. How long do we keep personal information?
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or where we are required to retain it by law, contractual obligations or other applicable requirements.
When information is no longer required, we take reasonable steps to securely delete, destroy or de-identify it where appropriate.
12. Website and cookies
Our website may use cookies and similar technologies to help the website operate, understand how visitors use the website and improve our online services.
Third-party services used on our website may also use cookies or similar technologies.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology, services or privacy requirements.
The latest version will be published on our website with the date it was last updated.
14. Contact us
If you have any questions about this Privacy Policy or how IRL Training handles personal information, please contact us.
IRL Training
📞 1300 481 220
📧 admin@irltraining.com.au
🌐 www.irltraining.com.au
Copyright © 2026 IRL Training - All Rights Reserved.
All Training and Assessment delivered on behalf of Spec Training RTO 31971
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